Atelier Yvette – Terms & Conditions
Welcome to Atelier Yvette! By accessing, browsing, or shopping on our website, you agree to the following terms and conditions. These terms are designed to ensure clarity, fairness, and transparency in our dealings with customers. Please read them carefully before making a purchase.
1. General Information
• Business Name: Atelier Yvette
• Location: Based in Lebanon
• Nature of Business: Online boutique specializing in children’s clothing, accessories, toys, and more.
By using our website, you agree to be bound by these Terms & Conditions. Atelier Yvette reserves the right to update or modify these terms at any time without prior notice.
2. Product Information
• Accuracy: We strive to provide accurate product descriptions, images, and prices. However, minor variations (like color differences due to screen displays) may occur. Atelier Yvette is not liable for such discrepancies.
• Availability: Products are subject to availability. If an item becomes unavailable after purchase, we will notify you as soon as possible to offer an alternative or issue store credit.
• Brand Affiliation: Atelier Yvette is not affiliated with the brands we sell. We curate and offer products from various trusted suppliers and brands.
3. Orders & Payments
• Order Confirmation: Once an order is placed, you will receive an order confirmation email. This does not guarantee product availability.
• Payment Methods: Atelier Yvette accepts secure payment methods, and all payments must be made at the time of purchase.
• Pricing Errors: In case of pricing errors, Atelier Yvette reserves the right to cancel or adjust orders, even if payment has been processed. Customers will be notified in such cases.
4. Shipping & Delivery
• Shipping Fees: Shipping fees are calculated at checkout and depend on location, weight, and delivery speed.
• Delivery Times: Delivery times are estimates and may vary due to circumstances beyond our control, such as customs delays or weather conditions.
• Ownership of Goods: Ownership of the products transfers to the customer once the items are delivered to the specified address. Atelier Yvette is not responsible for lost or stolen packages after delivery.
5. Returns & Exchanges
For details on returns and exchanges, please refer to our Returns & Exchange Policy. Key points include:
• Exchange Period: Items can be exchanged within 3 days of purchase.
• Item Condition: Items must be unused, undamaged, and in their original packaging with all tags intact.
• Non-Returnable Items: Certain products, like personal care items, are ineligible for return.
6. Customer Responsibilities
• Accurate Information: Customers must provide accurate shipping and contact details. Atelier Yvette is not responsible for delays or delivery failures caused by incorrect information.
• Product Care: Customers are responsible for following proper care instructions for clothing and other items. Atelier Yvette is not responsible for damage caused by improper use or care.
7. Intellectual Property
All content on the Atelier Yvette website (including images, text, logos, and designs) is the exclusive property of Atelier Yvette. Any reproduction, distribution, or use without permission is strictly prohibited.
8. Limitation of Liability
Atelier Yvette is not liable for:
• Delays caused by third-party shipping companies.
• Damage caused by improper use or care of our products.
• Losses resulting from force majeure events (like natural disasters or political events)
9. Governing Law
These Terms & Conditions are governed by the laws of Lebanon. Any disputes or claims related to Atelier Yvette’s services will be subject to the jurisdiction of the Lebanese courts.
10. Brand Affiliation
Atelier Yvette is not affiliated with the brands we sell. The products we offer are curated from trusted suppliers and brands. Our role is to provide our customers with a selection of high-quality products for children.
11. Contact Us
For questions or support, please reach out to our customer service team. We are here to assist you with any concerns or inquiries.
By using our website and placing an order, you agree to abide by these Terms & Conditions. Atelier Yvette reserves the right to update or modify these terms at any time.
